Why librarians make strong UX researchers
A reference interview is a user interview: you draw out what someone actually needs versus what they first asked for. You already organize information for findability (information architecture) and synthesize many sources into a clear answer. UX research is that skill set applied to products and users.
What you need to add
Learn product-research methods: usability testing, product-focused interview protocols, basic survey design, and how to turn findings into design recommendations. Pick up a research-ops tool and learn to present insights to a product team.
The realistic on-ramp
Build a portfolio with two small studies (one usability test, one interview-based study), reframe your library experience in UX terms, and target UX research or research-operations roles — including in edtech and civic tech where your background resonates. Check your general AI career readiness with five questions about your experience, motivation, available time, and timeline. This assessment does not evaluate fit for a specific role.